The Personal Injury Settlement Process: What to Expect from Start to Finish
Understanding the personal injury settlement process helps you know what's coming at each stage and how long things typically take. While every case is different, most follow a similar path.
Stage 1: Initial Consultation and Case Evaluation (Week 1)
You meet with a personal injury lawyer
Most attorneys offer free consultations where you discuss:
- How the accident happened
- Your injuries and medical treatment
- The other party's insurance coverage
- Whether you have a viable case
The lawyer evaluates your case
They assess liability, damages, and potential recovery.
You decide whether to hire them
If you move forward, you'll sign a contingency fee agreement (typically 33-40% of any settlement or verdict).
The lawyer sends a letter of representation
This notifies the insurance company that you have legal counsel and all communication should go through your attorney.
Once you hire a lawyer, stop talking to the insurance company. Direct all calls and requests to your attorney.
Stage 2: Medical Treatment and Documentation (Weeks to Months)
You complete medical treatment
Don't settle before you finish treatment or reach maximum medical improvement. You need to know the full extent of your injuries and future medical needs.
Your lawyer gathers evidence
While you focus on recovery, your attorney collects:
- Medical records and bills
- Police reports
- Witness statements
- Photos of the accident scene and your injuries
- Employment records showing lost wages
- Expert opinions if needed
You keep detailed records
Document your symptoms, limitations, and how the injury affects your daily life.
This stage varies significantly. Minor injuries might resolve in weeks; serious injuries requiring surgery could take a year or more. Don't rush it.
Stage 3: Demand Letter and Initial Negotiation (Weeks 4-8 After Treatment Ends)
Your lawyer prepares a demand letter
This detailed document includes:
- A narrative of how the accident happened
- Evidence of the other party's liability
- Detailed medical records and bills
- Documentation of lost wages
- Calculation of pain and suffering
- The total compensation demanded
The demand is sent to the insurance company
They typically have 30 days to respond, though this varies.
The insurance company investigates
They review the demand, evaluate liability, and assess your damages.
They make a counteroffer
Initial offers are almost always low, sometimes insultingly so. This is standard negotiation tactics.
Stage 4: Negotiation (Weeks to Months)
Back-and-forth negotiations begin
Your lawyer and the insurance adjuster exchange offers:
- Your lawyer counters their low offer
- They raise their offer slightly
- Your lawyer may reduce the demand somewhat
- This continues until you reach an agreement or hit an impasse
You stay informed
Your lawyer should update you on all offers and explain whether they're fair.
You have final say
Your attorney can't accept a settlement without your approval. You decide whether an offer is acceptable.
Many cases settle during this phase. If the insurance company makes a fair offer that adequately compensates you, settlement avoids the time and uncertainty of litigation.
Stage 5: Filing a Lawsuit (If Negotiation Fails)
Your lawyer files a complaint
This legal document outlines your case and formally starts a lawsuit.
The defendant is served
They receive notice of the lawsuit and must respond within a specific timeframe (typically 20-30 days).
The defendant answers
They file a response, usually denying liability or disputing your damages.
Filing a lawsuit doesn't mean you're going to trial. Most cases still settle after filing. The lawsuit puts pressure on the insurance company to offer fair compensation.
Stage 6: Discovery (Months 6-12 After Filing)
Both sides exchange information
Discovery is the formal process of gathering evidence:
Interrogatories
Written questions both sides must answer under oath.
Requests for documents
Both sides request relevant documents, medical records, employment files, etc.
Depositions
In-person testimony under oath. You, the defendant, witnesses, and expert witnesses may all be deposed. Your lawyer will prepare you thoroughly before your deposition.
Expert witnesses are retained
Medical experts, accident reconstructionists, economists, or other specialists may be hired to support your case.
Discovery is the longest and most expensive part of litigation. It's also where most cases settle, as both sides learn the strengths and weaknesses of their positions.
Stage 7: Mediation or Settlement Conferences (Month 12-18)
A neutral mediator facilitates settlement talks
Many courts require mediation before trial. A mediator (often a retired judge) helps both sides negotiate.
Both sides present their case
You explain why you deserve compensation; they explain why their offer is fair.
The mediator shuttles between parties
They carry offers back and forth and help find common ground.
Many cases settle at mediation
About 70-80% of cases that reach mediation result in settlement.
If mediation fails, the case proceeds to trial.
Stage 8: Trial (If No Settlement Is Reached)
Pre-trial motions and preparation
Both sides file motions, finalize witness lists, and prepare trial strategy.
Jury selection
If you're having a jury trial, both sides question potential jurors and select who will decide the case.
Opening statements
Each side outlines their version of events and what they'll prove.
Presentation of evidence
Your lawyer presents:
- Your testimony
- Witness testimony
- Medical records and bills
- Expert testimony
- Physical evidence
The defense presents their case, often arguing you weren't injured as badly as you claim or that their client wasn't at fault.
Closing arguments
Each side summarizes their case and asks the jury for a verdict.
Jury deliberation and verdict
The jury discusses the case privately and reaches a decision on liability and damages.
Trials typically last 3-5 days for straightforward personal injury cases, longer for complex cases.
Stage 9: Settlement Payment or Post-Trial Motions
If you settle:
- The insurance company sends payment within 30-60 days
- Your lawyer deposits it in their trust account
- They deduct their fee and case expenses
- They pay your medical liens (outstanding medical bills)
- You receive the remaining amount
If you win at trial:
- The defendant may file post-trial motions or appeal
- If they don't appeal, they must pay within a specified time
- The same process of paying liens and expenses occurs
If you lose at trial:
- You can appeal if there were legal errors
- You owe nothing to your lawyer (contingency fee means they only get paid if you win)
- You're typically responsible for case expenses, though this depends on your fee agreement
Typical Timeline Overview
Minor case with clear liability:
- Medical treatment: 2-6 months
- Demand and negotiation: 2-4 months
- Settlement: 4-10 months from injury
Moderate case requiring litigation:
- Medical treatment: 6-12 months
- Pre-litigation negotiation: 2-4 months
- Lawsuit filed: month 8-16
- Discovery: 6-12 months
- Settlement or trial: 18-30 months from injury
Complex case with serious injuries:
- Medical treatment: 12-24 months
- Litigation and discovery: 12-18 months
- Settlement or trial: 24-48+ months from injury
Factors That Speed Up Settlement
- Clear liability (obviously the other party's fault)
- Well-documented injuries
- Sufficient insurance coverage
- Reasonable insurance adjuster
- Completion of all medical treatment
- Strong evidence
Factors That Slow Things Down
- Disputed fault
- Serious or permanent injuries
- Multiple parties involved
- Inadequate insurance coverage
- Gaps in medical treatment
- Missing evidence or witnesses
- Court backlogs
What You Can Do to Help
Be patient
Good settlements take time. Rushing leads to leaving money on the table.
Follow medical advice
Complete all recommended treatment and attend all appointments.
Be responsive
Return your lawyer's calls and provide requested documents promptly.
Be honest
Tell your lawyer everything, even information that might hurt your case. They need to know to properly represent you.
Avoid social media
Don't post about your accident, injuries, or activities. Insurance companies monitor these.
Trust the process
Your lawyer has your best interests in mind. Let them handle negotiations and strategy.
Understanding Settlement Value
Your settlement should compensate you for:
Economic damages:
- Past and future medical expenses
- Lost wages
- Lost earning capacity
- Property damage
Non-economic damages:
- Pain and suffering
- Emotional distress
- Loss of enjoyment of life
- Permanent disability or disfigurement
Your lawyer calculates these damages based on your medical bills, wage loss, and the severity and permanence of your injuries.
Should You Accept a Settlement Offer?
Your lawyer will recommend acceptance or rejection, but you decide. Consider:
Accept if:
- The offer adequately compensates all your damages
- You want to avoid the uncertainty and time of litigation
- The offer is near the top of what your case is likely worth
- You need the money now
Reject and continue negotiating if:
- The offer is significantly below fair value
- You're willing to wait for a better outcome
- Your lawyer believes they can get substantially more
- You haven't completed medical treatment
Go to trial if:
- Settlement offers remain unreasonably low
- You're willing to risk losing for the chance of a larger verdict
- Your lawyer believes a jury will award you significantly more
Get Expert Guidance Through Your Settlement
The personal injury settlement process involves many stages, strict deadlines, and complex negotiations. Having an experienced attorney who handles cases like yours regularly makes a significant difference in both the timeline and the final compensation you receive.
Dear Legal can connect you with personal injury lawyers who specialize in your type of case. Answer a few questions about your accident and injuries, and we'll match you with qualified attorneys in your area who offer free consultations. They'll explain the process, evaluate your case, and help you understand what to expect.
Don't navigate settlement negotiations alone. Get matched with the legal expertise that can maximize your recovery.

